The review report provides a valuable template for assessing agency performance in any jurisdiction, focussing on:
- agency governance (leadership, governance mechanisms, information management including pro-active identification and release of information holdings, policies,procedures, delegations and roles and responsibilities of key personnel and training)
- agency community consultation and engagement strategies (this included contact with a group of stakeholders identified by the Information Commissioner not QPS, and must have come as something of a surprise to those involved)
- the adoption of push model strategies, for example, publication schemes, disclosure logs and administrative access schemes
- compliance with legislative based requirements of the RTI and IP Acts for handling access and amendment applications; and
- accountability and performance measurement systems.
The polite but firm and steely tone is a contrast in some respects with the NSW Information Commissioner's report in July on compliance with the corresponding law by the NSW Police Force. While that report reached a similar conclusion-that the police could and should do much better- urgency was missing and police responses to some recommendations amounted to telling the Commissioner to go jump.