Self Assessment Tool, that reflects the legislative and best practice compliance obligations set out in the published Performance Standards and Measures. (One reservation about this is the Tool to be completed by each agency runs to 31 pages of questions. More comment about this in another post, hopefully soon.) The surveys and audit are to be repeated in future to assess changes over time.
Queensland with a year's start on other reform jurisdictions is setting the pace in this area. Given the relevance of these pioneering efforts to measurement of performance in other jurisdictions, let's hope we won't have to wait a year until the next annual report to hear more about the surveys, and the results.
As to other matters..
The Office received around 4000 inquiries from agencies and members of the public, and 439 applications for external review, a 60% increase over the average of the previous three FOI years. Health topped the respondents' bill with 78, Police 48, Communities 42, then a gap to Environment and Resource Management with 18, and a long tail of other agencies. In local government, Brisbane City Council was the respondent in 17 matters with Rockhampton next with eight.
The Office resolved 338 matters prior to a decision, including 267 settled informally. Applicants generally did well in matters that went to formal resolution: of the 35 decisions by the Commissioner, 8 affirmed the agency decision, 15 varied, and 12 set aside the decision.
Individual citizens made the bulk of review applications. Journalists were involved in 27, up from two the previous year and eight a couple of years ago. Prisoners initiated 41, companies 37, community and lobby groups eight and politicians five.