The post Impact of cutbacks at OAIC attracted a response from Acting Australian Information Commissioner Timothy Pilgrim who in a letter pointed out correctly that I did not provide a complete picture of how the OAIC is managing its workload.
The Acting Commissioner said the OAIC seeks to provide
And I accept Mr Pilgrim's point about the professionalism and commitment of staff "who have been working hard to ensure the provision of an effective and efficient service in the current circumstances."
But the statistics he cites show IC FOI reviews received and finalised in the last 12 months on average were finalised within 3 months of receipt leaving plenty that weren't; 10% (22 of 220) on hand are more than 12 months old; and 13% (61) finalised in the last year were closed with the applicant authorised to head off to the AAT ($861 for those who don't qualify for a concession) because of a finding that the "interests of the administration of this Act make it desirable.."
"(M)anaging.. within.. available resources" and "working hard.. in the current circumstances" suggest to me doing the best the OAIC can in light of the ongoing attempt by the government to abolish the office and the resulting uncertainty and effect on staff, and reduced funding for FOI functions in particular.
The events of the last 15 months must have impacted on OAIC capacity to carry out fully and in a timely fashion all statutory information policy, freedom of information and privacy functions assigned to the office.
The main purpose of the post in question was not to run the ruler over the OAIC in any detailed fashion but to encourage those who have had matters before the office that may have been impacted by the resource constraints and the failure to fill commissioner positions to contact me about the experience.
That invitation still stands: peter.timmins100@gmail.com
Mr Pilgrim's letter (Email 5 August) follows:
The Acting Commissioner said the OAIC seeks to provide
"timely case management processes within the resources we have been allocated for each of our functions.We have been managing both (Freedom of Information and Privacy) jurisdictions effectively within those available resources and the matters you refer to reflect the OAIC’s focus on finalising older matters while also providing a prompt and efficient response to recent matters."Fair enough.
And I accept Mr Pilgrim's point about the professionalism and commitment of staff "who have been working hard to ensure the provision of an effective and efficient service in the current circumstances."
But the statistics he cites show IC FOI reviews received and finalised in the last 12 months on average were finalised within 3 months of receipt leaving plenty that weren't; 10% (22 of 220) on hand are more than 12 months old; and 13% (61) finalised in the last year were closed with the applicant authorised to head off to the AAT ($861 for those who don't qualify for a concession) because of a finding that the "interests of the administration of this Act make it desirable.."
"(M)anaging.. within.. available resources" and "working hard.. in the current circumstances" suggest to me doing the best the OAIC can in light of the ongoing attempt by the government to abolish the office and the resulting uncertainty and effect on staff, and reduced funding for FOI functions in particular.
The events of the last 15 months must have impacted on OAIC capacity to carry out fully and in a timely fashion all statutory information policy, freedom of information and privacy functions assigned to the office.
The main purpose of the post in question was not to run the ruler over the OAIC in any detailed fashion but to encourage those who have had matters before the office that may have been impacted by the resource constraints and the failure to fill commissioner positions to contact me about the experience.
That invitation still stands: peter.timmins100@gmail.com
Mr Pilgrim's letter (Email 5 August) follows:

